Services

SERVICE PROVIDE

What We Offer

Hiring of domestic helper from Indonesian and Philippine

Direct hiring of your own domestic helper to work in Malaysia

Renewal of work permit

Renewal of Indonesia contract (Si Permit)

Processing of Philippine OEC (If maids want to return their country for holiday)

Renewal of Philippine contract POEA (Contract expired after 2 years)

In house orientation and training for new domestic helper

Salary remittance for your domestic helper

Check out memo application for departing domestic helper

Booking and purchases air ticket

Flight & transport arrangement

Purchasing of PA Insurance for your domestic helper

Arrangement of medical checkup (FOMEMA)

Lifetime free counselling services

Lodging of (in house) domestic helper during your vacation

Processing of Philippine OEC (If maids want to return their country for holiday)

Renewal of Philippine contract POEA (Contract expired after 2 years)

In house orientation and training for new domestic helper

Salary remittance for your domestic helper

SERVICE PROVIDE

What We Offer

Hiring of domestic helper from Indonesian and Philippine

Direct hiring of your own domestic helper to work in Malaysia

Renewal of work permit

Renewal of Indonesia contract (Si Permit)

Renewal of Philippine contract POEA (Contract expired after 2 years)

Processing of Philippine OEC (If helpers want to return their country for holiday)

Renewal of Philippine contract POEA (Contract expired after 2 years)

In house orientation and training for new domestic helper

Salary remittance for your domestic helper

Check out memo application for departing domestic helper

Booking and purchasing air ticket

Flight & transport arrangement

Purchasing of PA Insurance for your domestic helper

Arrangement of medical checkup (FOMEMA)

Lifetime free counselling services

Lodging of (in house) domestic helper during your vacation

How does it work

First time hiring a maid? Know what to expect?

STEP 01

Consultation

Schedule an initial consultation to discuss your requirements and learn about our services. We then ask clients to fill out a job offer (JO) form to match it with our existing pool of maids.

STEP 02

Selection

We shortlist suitable candidates that match your preferences. Consequently, you can view the maid’s profile and video on our website. 

STEP 03

Online Interview

Meet the shortlisted candidates to assess their suitability for your household. Can be done via audio or video call.

STEP 04

Employment Agreement

Finalize the employment agreement, establishing clear terms and conditions.

STEP 05

Documentation

Employment contracts including work permits and visas. Once gathered and verified, AP Sands sends these documents to the source country and has all documents approved by their respective authorities.

STEP 06

Medical Check-up

The selected candidate undergoes two (2) mandatory medical check-ups. One from their source country and in Malaysia, both clinics are accredited by Malaysian immigration.

STEP 07

Orientation

When the applicant arrives, we refresh them on their responsibilities on the job. Guide them on the rules (dos and don’ts) and cultural nuances of Malaysia.

The whole process can be as fast as two (2) months upon the employer’s completion of the required documents. However, standard processing time takes three (3) months.

STEP 08

Ongoing Support

We offer unlimited consultation and 1:1 training at the employer’s house to ensure our maids fulfill their duties. Our after sales service is what sets us apart from other agencies.

How does it work

First time hiring a helper? Know what to expect?

Consultation​

We'll start with a consultation to understand your needs, including tasks, special requirements, and preferred helper qualities. You'll then fill out a detailed questionnaire and we'll provide initial recommendations for suitable candidates.
Direction Arrows
Step 01

Selection​

We'll review available helpers' profiles and match them to your requirements. Then, we'll create a shortlist of candidates that fit your criteria and provide you with detailed profiles.
Direction Arrows
Step 02

Online Interview​

We'll schedule online interviews with the shortlisted candidates and offer tips for conducting effective interviews. You'll evaluate each candidate's communication skills, professionalism, and fit with your household needs.
Direction Arrows
Step 03

Employment Agreement​

We'll draft a detailed employment agreement covering job responsibilities, hours, salary, and benefits. After reviewing it with you and the selected helper, we'll address any questions before both parties sign.
Step 04

Documentation

We'll collect all required documents from you, verify their authenticity, and ensure they meet the necessary requirements.
Direction Arrows
Step 05

Process and Timeline​

We'll give you a timeline for the domestic helper's arrival and any preparatory steps needed. We'll also coordinate with both you and the helper to ensure a smooth transition and handle any logistical issues.
Direction Arrows
Step 06

Arrival and Orientation​

We'll conduct a thorough orientation for the domestic helper, covering household routines, specific duties, and house rules. Additional trainings will be provided to ensure they are fully prepared and understand your expectations.
Direction Arrows
Step 07

Ongoing Support​

We provide ongoing support, including extra training, conflict resolution, or replacement if needed. You'll have access to free 1-to-1 counseling from our team for a smooth experience.
Step 08
1.
Consultation​

We'll start with a consultation to understand your needs, including tasks, special requirements, and preferred maid qualities. You'll then fill out a detailed questionnaire and we'll provide initial recommendations for suitable candidates.

2.
Selection

We'll review available maids' profiles and match them to your requirements. Then, we'll create a shortlist of candidates that fit your criteria and provide you with detailed profiles.

3.
Online Interview

We'll schedule online interviews with the shortlisted candidates and offer tips for conducting effective interviews. You'll evaluate each candidate's communication skills, professionalism, and fit with your household needs.

4.
Employment Agreement

We'll draft a detailed employment agreement covering job responsibilities, hours, salary, and benefits. After reviewing it with you and the selected maid, we'll address any questions before both parties sign.

5.
Documentation

We'll collect all required documents from you, verify their authenticity, and ensure they meet the necessary requirements.

6.
Process and Timeline

We'll give you a timeline for the domestic helper's arrival and any preparatory steps needed. We'll also coordinate with both you and the helper to ensure a smooth transition and handle any logistical issues.

7.
Arrival and Orientation

We'll conduct a thorough orientation for the domestic helper, covering household routines, specific duties, and house rules. Additional trainings will be provided to ensure they are fully prepared and understand your expectations.

8.
Ongoing Support

We provide ongoing support, including extra training, conflict resolution, or replacement if needed. You'll have access to free 1-to-1 counseling from our team for a smooth experience.

*By outlining these steps clearly, we can help you understand the entire process of hiring a helper through our agency, ensuring transparency and setting expectations for a successful placement.

How does it work

First time hiring a maid? Know what to expect?

/01

Consultation

We’ll start with a consultation to understand your needs, including tasks, special requirements, and preferred maid qualities. You’ll then fill out a detailed questionnaire and we’ll provide initial recommendations for suitable candidates.

/02

Selection

We’ll review available maids’ profiles and match them to your requirements. Then, we’ll create a shortlist of candidates that fit your criteria and provide you with detailed profiles.

/03

Online Interview

We’ll schedule online interviews with the shortlisted candidates and offer tips for conducting effective interviews. You’ll evaluate each candidate’s communication skills, professionalism, and fit with your household needs.

/04

Employment Agreement

We’ll draft a detailed employment agreement covering job responsibilities, hours, salary, and benefits. After reviewing it with you and the selected maid, we’ll address any questions before both parties sign.

/05

Documentation

We’ll collect all required documents from you, verify their authenticity, and ensure they meet the necessary requirements.

/06

Process and Timeline

We’ll give you a timeline for the domestic helper’s arrival and any preparatory steps needed. We’ll also coordinate with both you and the helper to ensure a smooth transition and handle any logistical issues.

/07

Arrival and Orientation

We’ll conduct a thorough orientation for the domestic helper, covering household routines, specific duties, and house rules. Additional trainings will be provided to ensure they are fully prepared and understand your expectations.

/08

Ongoing Support

We provide ongoing support, including extra training, conflict resolution, or replacement if needed. You’ll have access to free 1-to-1 counseling from our team for a smooth experience.

*By outlining these steps clearly, we can help you understand the entire process of hiring a maid through our agency, ensuring transparency and setting expectations for a successful placement.

FAQ

suitable helpers you can trust

What types of domestic help services do you offer?
Agensi Pekerjaan Jaya Baru Sdn Bhd specializes in placing domestic helpers such as maids and cleaners with families in Malaysia. We can help you find helpers with experience in a variety of tasks, including cooking, cleaning, childcare, and eldercare.
The cost of hiring a domestic helper through Agensi Pekerjaan Jaya Baru Sdn Bhd will vary depending on the helper’s experience, qualifications, and nationality. We offer competitive rates and can provide you with a personalized quote based on your specific needs.
The process for hiring a domestic helper through Agensi Pekerjaan Jaya Baru Sdn Bhd is simple and straightforward. First, contact us to discuss your needs and preferences. We will then match you with a qualified helper based on your requirements. Once you have chosen a helper, we will assist you with the paperwork and visa processing (if necessary).
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Helper Available